Night Front Desk Auditor — Guest Experience & Night Audit

RRI, Inc.; Dearborn (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

RRI, Inc. in Dearborn, Michigan is seeking a Front Desk Night Audit Guest Service Representative. In this role, you will maintain positive guest interactions while responding to their needs and ensuring quality service according to Red Roof Inns’ standards.

The ideal candidate must have customer service experience, possess basic office skills, and be able to work nights and weekends. This position includes handling reservations and daily financial reconciliations.

Qualifications

• 1-2 years in a previous customer service position required.
• Must have basic office skills like math, cash handling, and computer skills.
• Must maintain professional appearance in provided uniform.

Responsibilities

• Welcome guests, handle reservations, and perform guest-related services.
• Perform daily cash count and prepare bank deposits.
• Complete reporting for daily occupancy and revenue.

Skills

Customer service experience

Basic office skills

English communication skills

Education

HS Diploma or equivalent work experience

Job description

RRI, Inc. in Dearborn, Michigan is seeking a Front Desk Night Audit Guest Service Representative. In this role, you will maintain positive guest interactions while responding to their needs and ensuring quality service according to Red Roof Inns’ standards.

The ideal candidate must have customer service experience, possess basic office skills, and be able to work nights and weekends. This position includes handling reservations and daily financial reconciliations.