Night Front Desk Agent - Wellness Hospitality Pro

IHG Hotels & Resorts; Alpharetta (GA); On-site; USD 21,000 - 22,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Front Desk Agent for Even Hotels in Alpharetta, GA. In this role you’ll welcome guests, handle check-ins/outs, process payments, and provide local insights to ensure a friction‑free stay.

You’ll be the first and last impression of the guest experience, delivering warm, professional service. Ideal candidates bring strong communication, basic math and computer skills, at least a year in front desk or guest service, and a high school diploma (college degree a

Qualifications

• High school diploma or equivalent; college degree a bonus.
• At least 1 year in front desk or guest service.
• Ability to lift up to 50 lbs and perform light physical tasks.

Responsibilities

• Welcome guests and handle check-in/check-out.
• Process payments and upsell opportunities.
• Provide local insights and assist with guest requests.
• Maintain safety and brand standards.

Skills

Communication skills

Problem-solving

Fluency in local language

Literacy & tech-savvy

Flexibility

Education

High school diploma or equivalent

College degree a bonus

Job description

IHG Hotels & Resorts is seeking a Front Desk Agent for Even Hotels in Alpharetta, GA. In this role you’ll welcome guests, handle check-ins/outs, process payments, and provide local insights to ensure a friction‑free stay.

You’ll be the first and last impression of the guest experience, delivering warm, professional service. Ideal candidates bring strong communication, basic math and computer skills, at least a year in front desk or guest service, and a high school diploma (college degree a