Night Front Desk Agent - Guest Experience (PTO Included)

Stonebridge; New York (NY); On-site; USD 30,996 - 32,373; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) matching

PTO

Travel and lodging perks

Job summary

Stonebridge, located in New York, is seeking a Guest Service Agent. This role requires serving as the primary contact for guests throughout their stay and effectively managing the check-in and check-out processes.

Successful candidates should have excellent customer service skills, the ability to handle guest complaints, and a certification from college or technical school. Benefits include medical, dental, and 401(k) matching.

Qualifications

• Ability to read and comprehend instructions and memos.
• Ability to write simple correspondence.
• Ability to speak English fluently.
• Ability to interpret basic computer functions.

Responsibilities

• Serve as the primary contact for guests.
• Check guests in and out of the hotel.
• Resolve guest complaints effectively.

Education

One year certificate from college or technical school

Related experience and/or training

Job description

Stonebridge, located in New York, is seeking a Guest Service Agent. This role requires serving as the primary contact for guests throughout their stay and effectively managing the check-in and check-out processes.

Successful candidates should have excellent customer service skills, the ability to handle guest complaints, and a certification from college or technical school. Benefits include medical, dental, and 401(k) matching.