Night Front Desk Agent — Guest Experience & Audit

Coury Hospitality; Dallas (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

Coury Hospitality in Dallas is seeking a Front Desk Clerk to welcome guests, manage registrations and check-outs, and promote hotel services. You will greet guests and visitors, provide local information, and ensure accurate record-keeping and messaging.

The role demands a professional appearance and strong guest relations skills. Candidates should be comfortable with night shifts (10 PM–6 AM), basic computer input, and handling cash with accuracy, while delivering courteous, attentive service

Qualifications

• Night shift availability from 10 PM to 6 AM.
• Clear, courteous English communication both written and spoken.
• Strong focus on guest satisfaction and service.
• Ability to handle upset guests professionally and maintain composure.

Responsibilities

• Provide quality guest service to all guests and visitors.
• Greet guests with advance reservations and check them in efficiently.
• Greet visitors and assist with accommodation needs.
• Explain local services and amenities to guests.
• Follow accounting procedures and handle messages as needed.
• Serve as reservation attendant and input information into systems.
• Run end-of-day reports and reconcile data from multiple systems.
• Maintain security of guest keys and manage lost and found items.
• Remain on site during inclement weather if required.
• Perform other duties as assigned.

Skills

Night shift

Communication

Customer service

Guest conflict resolution

Professional appearance

Computer skills

Cash handling

Multitasking

Punctuality

Hotel knowledge

Job description

Coury Hospitality in Dallas is seeking a Front Desk Clerk to welcome guests, manage registrations and check-outs, and promote hotel services. You will greet guests and visitors, provide local information, and ensure accurate record-keeping and messaging.

The role demands a professional appearance and strong guest relations skills. Candidates should be comfortable with night shifts (10 PM–6 AM), basic computer input, and handling cash with accuracy, while delivering courteous, attentive service