Night Front Desk Agent — Guest Experience & Night Audit

Hotel Equities; Dallas (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & Vision Insurance

Paid vacation & holidays

401(k) retirement plan

Employee assistance program

Career growth opportunities

Reduced hotel rates

Job summary

Hotel Equities, a respected hotel development and management company, is seeking a dependable Night Auditor to join our team in Dallas. The role emphasizes welcoming guests, ensuring accurate transactions, and supporting daily hotel operations.

We value hospitality, integrity, and a service-oriented mindset. As Night Auditor, you will collaborate with other departments, promote hotel services, and help create positive guest experiences while maintaining secure cash handling and records.

Qualifications

• High school diploma or equivalent is preferred.
• Previous hotel/front desk/customer service experience is preferred.
• Strong verbal and written communication skills are required.
• Basic computer and cash-handling skills are required.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Welcome guests with friendly, professional service throughout their stay.
• Process arrivals, departures, reservations, payments, and guest requests accurately.
• Respond promptly to questions, concerns, and special requests.
• Resolve routine guest issues and elevate concerns to management when appropriate.
• Maintain accurate guest information, records, and shift documentation.
• Communicate effectively with housekeeping, maintenance, sales, and other departments.

Skills

Front desk

Customer service

Communication

Cash handling

Professionalism

Flexible hours

Education

High school diploma or equivalent

Tools

PMS

POS systems

Microsoft Office

Job description

Hotel Equities, a respected hotel development and management company, is seeking a dependable Night Auditor to join our team in Dallas. The role emphasizes welcoming guests, ensuring accurate transactions, and supporting daily hotel operations.

We value hospitality, integrity, and a service-oriented mindset. As Night Auditor, you will collaborate with other departments, promote hotel services, and help create positive guest experiences while maintaining secure cash handling and records.