Night Dispatch Coordinator — 3rd Shift (Fleet Support)

All Fleet Inc; Zion (IL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth & Advancement

Fast-Paced, Exciting Work Environment

Team Backing

Job summary

All Fleet Inc is seeking a 3rd Shift Service Dispatch Coordinator in Zion, IL. You will handle late-night service requests, dispatch technicians, and keep fleets moving with proactive planning and sharp prioritization.

Ideal candidates thrive in high-pressure, independent roles, communicate clearly, and use dispatch software to coordinate resources. Night shift requires reliability and a proactive problem-solving mindset.

Qualifications

• Ability to stay calm and effective when handling multiple late-night service requests.
• Excellent communication with customers, technicians, and vendors.
• Understanding of trucking and repair industry dynamics or willingness to learn quickly.
• Strong problem-solving mindset with quick decision-making.
• Ability to prioritize urgent requests to minimize downtime.
• Proficient with dispatch software, multi-line phones, and digital logs.

Responsibilities

• Own inbound service requests, ensuring each call is handled efficiently.
• Dispatch & coordinate mobile diesel technicians to maximize speed, coverage, and satisfaction.
• Think ahead to plan routes and allocate resources to prevent delays.
• Manage high-value accounts, keeping key customers informed and satisfied.
• Solve problems in real-time, address emergencies, and adjust schedules as needed.
• Communicate clearly across calls, texts, and digital systems to keep everyone in sync.
• Track and optimize performance by maintaining logs and reports.

Skills

High-Pressure Adaptability

Clear Communication

Team Player

Problem Solving

Prioritization

Tech-Savvy

Job description

All Fleet Inc is seeking a 3rd Shift Service Dispatch Coordinator in Zion, IL. You will handle late-night service requests, dispatch technicians, and keep fleets moving with proactive planning and sharp prioritization.

Ideal candidates thrive in high-pressure, independent roles, communicate clearly, and use dispatch software to coordinate resources. Night shift requires reliability and a proactive problem-solving mindset.