Night Dispatch Coordinator – 3rd Shift

GetHired, Inc.; Zion (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Fast-Paced Environment

Team Support

Job summary

All Fleet Inc. is seeking a 3rd Shift Service Dispatch Coordinator to own inbound requests, dispatch mobile diesel technicians, and optimize routes for fast, reliable service during late-night hours.

The role requires quick thinking, strong communication, and a focus on customer satisfaction. You will manage urgent breakdowns, coordinate with technicians and vendors, and ensure schedules are adjusted to keep fleets moving through high-pressure nights.

Qualifications

• You thrive in high-stakes environments.
• Your communication skills are top-notch.
• You understand the trucking & repair industry (or you’re a fast learner).
• You’re a master problem-solver.
• You know how to prioritize urgency.
• You’re tech-savvy and can navigate dispatch software, multi-line phones, and digital logs.
• You’re a team player and collaborate well with technicians, customers, and vendors.

Responsibilities

• Own inbound service requests, ensuring every call is handled efficiently.
• Dispatch & coordinate mobile diesel technicians to maximize speed, coverage, and customer satisfaction.
• Think ahead and strategize routes and resource allocation to prevent delays.
• Manage high-value accounts, keeping key customers informed and satisfied.
• Solve problems in real-time, addressing emergencies and adjusting schedules as needed.
• Communicate like a pro, handling calls, texts, and digital systems to keep everyone in sync.
• Track and optimize performance by maintaining records, logs, and reports.

Job description

All Fleet Inc. is seeking a 3rd Shift Service Dispatch Coordinator to own inbound requests, dispatch mobile diesel technicians, and optimize routes for fast, reliable service during late-night hours.

The role requires quick thinking, strong communication, and a focus on customer satisfaction. You will manage urgent breakdowns, coordinate with technicians and vendors, and ensure schedules are adjusted to keep fleets moving through high-pressure nights.