Night Dispatcher & Customer Support for 24/7 Fleet Service

GetHired, Inc.; Zion (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid weekly

401K and life insurance

2 weeks vacation after 1 year

Job summary

All Fleet Inc. is seeking a full-time 3rd shift dispatcher to manage a fleet of 100+ technicians providing over-the-road diesel repair services.

The role focuses on handling emergency and standard calls, gathering truck/trailer details, driver locations, and coordinating mobile technicians to rapid on-site repairs. The dispatcher will maintain call logs, coordinate with field units, and ensure efficient routing and service delivery while communicating with drivers and customers.

Qualifications

• Multitask efficiently across calls and systems.
• Maintain composure under pressure.
• Clear and effective communication with drivers and technicians.
• Strong organizational and interpersonal skills.

Responsibilities

• Answer emergency and non-emergency calls and document important information.
• Coordinate with departments and field units to resolve issues.
• Plan efficient routes and technician utilization.
• Operate a multi-line telephone console system.
• Prioritize calls by urgency and manage daily schedules.
• Monitor field unit status and update call logs.

Skills

Multitasking

Stress management

Excellent communication

Organizational skills

Job description

All Fleet Inc. is seeking a full-time 3rd shift dispatcher to manage a fleet of 100+ technicians providing over-the-road diesel repair services.

The role focuses on handling emergency and standard calls, gathering truck/trailer details, driver locations, and coordinating mobile technicians to rapid on-site repairs. The dispatcher will maintain call logs, coordinate with field units, and ensure efficient routing and service delivery while communicating with drivers and customers.