Night Concierge & Resident Experience Lead

Bozzuto; Atlanta (GA); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

Career development opportunities

Job summary

Bozzuto is seeking a Resident/Overnight Concierge to greet residents and prospects with a welcoming, home-like experience. You will manage front desk duties, coordinate events, and ensure a consistently positive community impression while addressing needs and coordinating with the team.

The role requires 2+ years in hospitality or related fields, strong communication, and the ability to lift up to 25 pounds. Competitive benefits and a supportive environment are provided.

Qualifications

• 2+ years of experience in hospitality, retail, travel or hotel environments.
• Outstanding written and verbal communication skills.
• Sharp professional appearance and customer-focused mindset.
• Ability to lift up to 25 pounds and handle package logistics.

Responsibilities

• Be the first point of contact for prospects and residents, creating positive first impressions.
• Own conversations and personalize interactions to make customers feel at home.
• Plan and execute events that engage residents and foster community.
• Maintain brand loyalty through consistent service and clean, cared-for spaces.
• Encourage reviews and share information via social media.
• Organize front desk logs, package rooms, and room reservations.
• Work weekends or evenings based on shift requirements.

Skills

Customer service

Communication skills

Professional appearance

Attention to detail

Multitasking

Physical stamina

Job description

Bozzuto is seeking a Resident/Overnight Concierge to greet residents and prospects with a welcoming, home-like experience. You will manage front desk duties, coordinate events, and ensure a consistently positive community impression while addressing needs and coordinating with the team.

The role requires 2+ years in hospitality or related fields, strong communication, and the ability to lift up to 25 pounds. Competitive benefits and a supportive environment are provided.