Weekend Overnight Concierge: Build Community & Host Events

Jersey Digs; Jersey City (NJ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Overnight Concierge to welcome prospects and residents, delivering exceptional first impressions and building ongoing relationships. You will personalize interactions, know residents' names and preferences, including four-legged friends, and support weekend operations.

Responsibilities include problem solving, event planning, keeping front desk georganized, and encouraging reviews. Must be able to lift up to 25 pounds and work weekends or evenings as required.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning – executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Outstanding communication

Professional appearance

Software familiarity

Attention to detail

Customer-focused

Tools

General software tools

Job description

Bozzuto is seeking a Weekend Overnight Concierge to welcome prospects and residents, delivering exceptional first impressions and building ongoing relationships. You will personalize interactions, know residents' names and preferences, including four-legged friends, and support weekend operations.

Responsibilities include problem solving, event planning, keeping front desk georganized, and encouraging reviews. Must be able to lift up to 25 pounds and work weekends or evenings as required.