Weekend Overnight Concierge — Build Community & Joy

Bozzuto; Charlotte (NC); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto in Charlotte is seeking a Weekend Overnight Resident Concierge to deliver exceptional resident experiences during overnight hours. You will greet residents, build relationships and customize interactions to ensure every stay feels like home.

Responsibilities include event planning, brand loyalty, social media engagement and efficient front-desk operations. Requires 2+ years in hospitality and ability to lift 25 lbs; weekend/evening availability a must.

Qualifications

• 2+ years' experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Communication skills

Attention to detail

Customer focus

Software proficiency

Professional appearance

Job description

Bozzuto in Charlotte is seeking a Weekend Overnight Resident Concierge to deliver exceptional resident experiences during overnight hours. You will greet residents, build relationships and customize interactions to ensure every stay feels like home.

Responsibilities include event planning, brand loyalty, social media engagement and efficient front-desk operations. Requires 2+ years in hospitality and ability to lift 25 lbs; weekend/evening availability a must.