Evening Concierge & Community Host

Bozzuto; Maryland; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off 20 days

401(k) with company match

Tuition reimbursement

Diversity and inclusion programs

Job summary

Bozzuto is seeking an Evening/Resident Concierge to greet residents and prospects, building strong relationships and coordinating events to foster a welcoming community. You will manage front desk tasks, assist with packages, and ensure a consistently positive resident experience.

This role supports a dynamic property team and offers opportunity for growth within Bozzuto's award-winning culture and benefits package.

Qualifications

• 2+ years in hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• Sharp professional appearance.
• Competent with various software, apps and computer programs.
• Eye for detail and anticipating customer needs.
• Customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Exceptional communication

Customer-focused

Attention to detail

Proficient with software

Ability to lift up to 25 pounds

Tools

Hospitality software

Job description

Bozzuto is seeking an Evening/Resident Concierge to greet residents and prospects, building strong relationships and coordinating events to foster a welcoming community. You will manage front desk tasks, assist with packages, and ensure a consistently positive resident experience.

This role supports a dynamic property team and offers opportunity for growth within Bozzuto's award-winning culture and benefits package.