Evening Concierge: Create Welcoming Community Experiences

Bozzuto; Washington (District of Columbia); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

Career development opportunities

Diversity and inclusion

Job summary

Bozzuto is seeking an Evening Concierge to welcome residents and visitors and create stellar first impressions. You’ll manage front desk tasks, assist residents, plan events, and foster a sense of community while staying professional and personable.

The role requires 2+ years in hospitality or related fields, strong communication, ability to lift up to 25 pounds, and comfort with various software. The position offers $48,000–$51,000 annually plus bonus opportunities and a benefits package.

Qualifications

• 2+ years of experience in hospitality, retail, travel or hotel environments.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (packages during holidays).

Responsibilities

• Solve problems and provide timely assistance to residents and prospects.
• Plan events and activities to engage residents and foster community.
• Build brand loyalty by ensuring a positive, well-cared-for community experience.
• Generate awareness and excitement via social media.
• Encourage customers to write reviews on social networks.
• Organize front desk logs, package rooms, club room reservations and freight elevators.
• Work weekends or evenings depending on shift.

Skills

Communication skills

Professional appearance

Tech savvy

Customer focus

Attention to detail

Physical stamina

Tools

Software proficiency

Job description

Bozzuto is seeking an Evening Concierge to welcome residents and visitors and create stellar first impressions. You’ll manage front desk tasks, assist residents, plan events, and foster a sense of community while staying professional and personable.

The role requires 2+ years in hospitality or related fields, strong communication, ability to lift up to 25 pounds, and comfort with various software. The position offers $48,000–$51,000 annually plus bonus opportunities and a benefits package.