Evening Concierge & Community Host

Bozzuto; Virginia; On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off 20 days + holidays

401(k) with company match

Tuition reimbursement

Employee resource groups

Job summary

Bozzuto seeks an Evening Concierge to warmly welcome residents and guests, building lasting relationships and ensuring a superior living experience. You will manage front desk interactions, organize events, monitor community needs, and support social media engagement to enhance brand loyalty.

The role requires 2+ years in hospitality or related fields, a polished appearance, strong communication, and the ability to handle packages and logistics with care.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Customer service

Communication skills

Professional appearance

Detail oriented

Customer needs anticipation

Job description

Bozzuto seeks an Evening Concierge to warmly welcome residents and guests, building lasting relationships and ensuring a superior living experience. You will manage front desk interactions, organize events, monitor community needs, and support social media engagement to enhance brand loyalty.

The role requires 2+ years in hospitality or related fields, a polished appearance, strong communication, and the ability to handle packages and logistics with care.