Night Bell Captain: Luggage & Guest Concierge

Nobu Ryokan Malibu; Malibu (CA); Vor Ort; USD 33.000 - 34.000; Vollzeit

Zusammenfassung

Nobu Ryokan Malibu in Malibu, CA, seeks an evening/overnight Concierge/Bell Desk team member to ensure seamless arrival and departure experiences for guests. Duties include luggage transport, guest escort, and providing information on hotel services and local attractions.

Candidates should have prior hotel experience, a high school diploma, and strong English communication. A valid driver’s license and customer-service orientation are required, with duties extending to room moves, valet

Qualifikationen

• Prior hotel experience preferred.
• Prior experience with a four-star hotel brand preferred.
• Ability to utilize computer software and hardware.
• Advanced English communication required both verbally and in writing.

Aufgaben

• Greet guests and escort to rooms and assist with luggage.
• Answer bell desk phone within 3 rings and provide correct greetings.
• Maintain knowledge of hotel services, hours, room types, and promotions.
• Transport luggage to/from arrivals and departures and assist with parking.
• Document and respond to guest requests; ensure logbook accuracy.

Kenntnisse

Guest services

Customer service

English communication

Professional demeanor

Ausbildung

High school diploma

College coursework preferred

Jobbeschreibung

Nobu Ryokan Malibu in Malibu, CA, seeks an evening/overnight Concierge/Bell Desk team member to ensure seamless arrival and departure experiences for guests. Duties include luggage transport, guest escort, and providing information on hotel services and local attractions.

Candidates should have prior hotel experience, a high school diploma, and strong English communication. A valid driver’s license and customer-service orientation are required, with duties extending to room moves, valet