Night Auditor: Overnight Guest & Revenue Specialist

WSLM Recruiting; Layton (UT); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Hotel discounts

Health insurance & HSA

PTO & vacation

Job summary

Hilton Garden Inn Layton is seeking a dependable Night Auditor to oversee overnight operations and guest services. You will welcome and register guests, handle late arrivals, process check-outs, and support reservations while ensuring accurate accounting and adherence to brand standards.

This role requires attention to detail, the ability to work independently overnight, and strong customer service. Benefits include health coverage, a 401(k) match, and employee discounts on hotels.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience preferred.
• Experience in a hotel, front desk, night audit, or similar role preferred.
• Basic understanding of hotel operations and front desk procedures.
• Strong attention to detail and accuracy with financial transactions.
• Provide professional, courteous service to guests and coworkers.
• Basic computer skills and ability to learn PMS and reporting systems.
• Availability to work overnight shifts, including some weekends and holidays.

Responsibilities

• Welcome and register late-arriving guests, assign rooms, and accommodate special requests.
• Check guests out efficiently and professionally.
• Assist with reservations, pre-registration, and room assignments.
• Respond to overnight guest questions, requests, concerns, and emergencies.
• Serve as the Manager on Duty and resolve guest concerns.
• Audit group accounts to ensure postings align with contracts.
• Run night audit reports and complete required accounting documentation.
• Follow cash handling, credit, and check-cashing procedures.
• Complete daily front desk and night audit checklists accurately.
• Operate the hotel’s property management system and brand front desk requirements.
• Stay informed about current promotions, services, and amenities.
• Demonstrate Western States Lodging & Management hospitality standards.

Skills

Customer service

Detail-oriented

Independent work

Communication

Education

High school diploma or equivalent

Job description

Hilton Garden Inn Layton is seeking a dependable Night Auditor to oversee overnight operations and guest services. You will welcome and register guests, handle late arrivals, process check-outs, and support reservations while ensuring accurate accounting and adherence to brand standards.

This role requires attention to detail, the ability to work independently overnight, and strong customer service. Benefits include health coverage, a 401(k) match, and employee discounts on hotels.