Night Auditor - Overnight Guest Services & Finance (FT)

Willow-Valley-Associates; Oberlin (PA); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

401k match

Employee assistance

Discount programs

Hotel discount

Job summary

The Night Auditor at Hilton Garden Inn is responsible for nightly close-of-day procedures, ensuring accuracy of hotel financial records and delivering outstanding guest service. This full-time overnight role runs 11PM–7AM across our Harrisburg properties, including Homewood Suites and the Hilton Garden Inn Harrisburg East.

Ideal candidates are detail-oriented, reliable, with strong computer skills (Word, Excel, Outlook, Hilton PEP) and a commitment to the standards of Hilton and Willow Valley.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and problem-solving skills.
• Proficiency with computers and hotel management systems (Word, Excel, Outlook, Hilton PEP).
• Excellent communication and customer service abilities.

Responsibilities

• Complete nightly audit processes, including check-ins, check-outs, posting transactions, and preparing daily financial reports.
• Balance room and restaurant revenue, accounts, and pay-outs; research and resolve discrepancies.
• Greet and assist guests, register arrivals, assign rooms, and provide information regarding hotel amenities and local attractions.
• Maintain accurate cash drawers, process payments, and handle guest valuables securely.
• Answer telephone inquiries promptly and professionally, following Hilton brand standards.
• Assist with guest requests, including wake-up calls, luggage delivery, and special arrangements.
• Support general hotel operations, including breakfast setup, laundry assistance, and maintaining a clean and welcoming environment.
• Foster a positive work atmosphere by supporting team members and contributing to a culture of hospitality.

Education

High school

Tools

Word

Excel

Outlook

Hilton PEP

Job description

The Night Auditor at Hilton Garden Inn is responsible for nightly close-of-day procedures, ensuring accuracy of hotel financial records and delivering outstanding guest service. This full-time overnight role runs 11PM–7AM across our Harrisburg properties, including Homewood Suites and the Hilton Garden Inn Harrisburg East.

Ideal candidates are detail-oriented, reliable, with strong computer skills (Word, Excel, Outlook, Hilton PEP) and a commitment to the standards of Hilton and Willow Valley.