Night Auditor & Overnight Guest Experience Lead

mcrhotels.com; Meridian (CO); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Hilton Garden Inn Denver South is seeking a diligent Night Auditor to ensure accurate overnight accounting, guest safety, and a welcoming environment for overnight guests. You will assist guests, balance daily transactions, and communicate clearly with daytime staff.

Responsibilities include auditing reports, monitoring security protocols, and maintaining exceptional guest service standards in a fast-paced overnight schedule.

Qualifications

• Experience in hospitality or service preferred.
• Can-do attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Able to work well under pace and pressure.
• Effective listening and conflict resolution skills.
• Clear written and verbal communication in English.
• Hospitality mindset and guest service focus.
• Must be 18 years or older.

Responsabilités

• Audit management: balance daily receipts and prepare overnight reports.
• Greet guests during overnight hours and address needs with courtesy.
• Maintain security procedures and monitor hotel premises.
• Provide accurate cashiering and account reconciliation.
• Coordinate with day shift for seamless handoffs.

Connaissances

Guest service

Communication

Conflict resolution

Teamwork

Positive attitude

Ability to follow guidelines

Pace & pressure handling

English proficiency

Description du poste

Hilton Garden Inn Denver South is seeking a diligent Night Auditor to ensure accurate overnight accounting, guest safety, and a welcoming environment for overnight guests. You will assist guests, balance daily transactions, and communicate clearly with daytime staff.

Responsibilities include auditing reports, monitoring security protocols, and maintaining exceptional guest service standards in a fast-paced overnight schedule.