Night Auditor & Guest Services Specialist

Courtyard - Wichita Falls; Wichita Falls (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health 보험

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Wellness Program

Education/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Wichita Falls, TX is seeking a Night Auditor to balance nightly revenue, settle accounts, and reset systems for the next day. You will perform Guest Service Agent tasks, handle guest inquiries, and maintain accurate records of room availability and guest accounts.

You will conduct nightly audits, reconcile cashiers and credit card transactions, input financial data into the BRAINS network, and prepare daily reports.

Qualifications

• Night audit or accounting experience required.
• Computer knowledge including Excel and arithmetic skills required.
• FSD is a plus; must be obtained within 90 days of employment.

Responsibilities

• Balance revenue and settle accounts nightly.
• Maintain records of room availability and guests' accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers and credit cards.
• Input financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Strive to improve guest satisfaction scores.

Skills

Bookkeeping

Night audit

Balancing accounts

Excel

Guest service

Arithmetic

Cashier audits

Safety procedures

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

HHM Hotels in Wichita Falls, TX is seeking a Night Auditor to balance nightly revenue, settle accounts, and reset systems for the next day. You will perform Guest Service Agent tasks, handle guest inquiries, and maintain accurate records of room availability and guest accounts.

You will conduct nightly audits, reconcile cashiers and credit card transactions, input financial data into the BRAINS network, and prepare daily reports.