Night Auditor & Front Desk Specialist — Guest Services

Courtyard by Marriott Wichita Falls; Wichita Falls (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages for full time and部分

Medical, Dental and Vision Health보험

Job summary

HHM Hotels is seeking a Night Auditor at Courtyard by Marriott Wichita Falls to balance revenue, settle accounts nightly, and prepare daily financial reports while performing Guest Service Agent duties.

The role requires a High School diploma or equivalent, night audit or accounting experience, and strong computer/Excel skills; FSD training within 90 days is a plus; work schedule may include holidays and weekends.

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit knowledge

Accounting

Excel skills

Arithmetic skills

Education

High School diploma or equivalent

Tools

Excel

Job description

HHM Hotels is seeking a Night Auditor at Courtyard by Marriott Wichita Falls to balance revenue, settle accounts nightly, and prepare daily financial reports while performing Guest Service Agent duties.

The role requires a High School diploma or equivalent, night audit or accounting experience, and strong computer/Excel skills; FSD training within 90 days is a plus; work schedule may include holidays and weekends.