Night Auditor & Guest Experience Specialist

HHM Hospitality; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Daily Pay

Job summary

HHM Hospitality in Tampa, FL is seeking a Night Auditor to balance revenue and close daily books while preparing reports and updating guest accounts. You will also perform Guest Service Agent tasks and ensure a smooth handover to the next shift.

The role requires basic accounting, computer skills, and attention to detail; familiarity with Excel is preferred. A High School diploma is expected, and certification in FSD within 90 days is a plus.

Qualifications

• Must have basic bookkeeping skills and nightly audit experience.
• Proficient in computer use and arithmetic; Excel knowledge preferred.
• FSD certification is a plus, required within 90 days of hire.

Responsibilities

• Balance accounts and conduct nightly audits.
• Keep records of room availability and guest accounts.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit credit cards timely.
• Input and update financial information into BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Strive to improve overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Night audit

Accounting

Excel

Customer service

Education

High School diploma or equivalent

FSD certification (within 90 days)

Tools

BRAINS network

Job description

HHM Hospitality in Tampa, FL is seeking a Night Auditor to balance revenue and close daily books while preparing reports and updating guest accounts. You will also perform Guest Service Agent tasks and ensure a smooth handover to the next shift.

The role requires basic accounting, computer skills, and attention to detail; familiarity with Excel is preferred. A High School diploma is expected, and certification in FSD within 90 days is a plus.