Night Auditor: Cash & Guest Services Specialist

HHM Hotels; Washington (District of Columbia); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health 보험

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Free Basic Life Insurance

TELUS Health access

Job summary

HHM Hotels in Washington, DC seeks a Night Auditor to balance accounts, perform nightly audits, and support guest services. You will maintain files, prepare daily reports, and ensure accuracy of guest accounts and room status.

The role requires night shift availability, basic accounting skills, and computer proficiency. Training creds like FSD within 90 days are a plus; benefits include travel discounts and health coverage.

Qualifications

• High School diploma or equivalent required or preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, Excel and arithmetic skills required.
• FSD certification is a plus and must be completed within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Record room availability and guest accounts, manually or via computer.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers and credit cards.
• Input and update financial data into the BRAINS network.
• Check guests in/out and perform Guest Service Agent duties.
• Respond to guest inquiries and resolve complaints.
• Strive to improve guest satisfaction and department scores.

Skills

High School diploma

Night audit experience

Excel skills

FSD training

Education

High School diploma or equivalent

Tools

BRAINS system

Excel

Job description

HHM Hotels in Washington, DC seeks a Night Auditor to balance accounts, perform nightly audits, and support guest services. You will maintain files, prepare daily reports, and ensure accuracy of guest accounts and room status.

The role requires night shift availability, basic accounting skills, and computer proficiency. Training creds like FSD within 90 days are a plus; benefits include travel discounts and health coverage.