Night Auditor & Guest Services Leader | Cash, Reports

HHM Hospitality; Reston (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Daily Pay

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels in Reston, VA is seeking a Night Auditor to balance revenue, settle daily accounts, and reset systems, while performing Guest Service Agent duties and guest inquiries.

The ideal candidate has a high school diploma or equivalent, prior night audit or accounting experience, and strong computer/Excel and arithmetic skills; FSD is a plus with 90 days to obtain. We offer competitive wages, benefits, and travel discounts.

Qualifications

• High School diploma or equivalent preferred.
• Night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Job description

HHM Hotels in Reston, VA is seeking a Night Auditor to balance revenue, settle daily accounts, and reset systems, while performing Guest Service Agent duties and guest inquiries.

The ideal candidate has a high school diploma or equivalent, prior night audit or accounting experience, and strong computer/Excel and arithmetic skills; FSD is a plus with 90 days to obtain. We offer competitive wages, benefits, and travel discounts.