Night Audit & Guest Services Specialist

Hulsing Enterprises, LLC

Bradenton (FL)

On-site

USD 17,000 - 25,000

Part time

4 days ago
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Job summary

Hulsing Enterprises, LLC is seeking a Part Time Night Auditor at Holiday Inn Bradenton West in Bradenton, FL. The role focuses on warm guest welcomes, front desk transactions, and reliable night audit reporting.

The ideal candidate has strong communication, computer literacy, and may have hotel front desk experience. Evening, holiday, and weekend availability is required to ensure smooth 24/7 service.

Qualifications

  • Excellent communication skills: ability to communicate effectively with guests and associates.
  • Computer literacy is required.
  • Hotel front desk experience is a plus.
  • Ability to work evenings, holidays and weekends.
  • High School graduate or GED equivalent.

Responsibilities

  • Ensure a delightful, seamless arrival and departure for our guests.
  • Greets guests and processes hotel registration and other transactions.
  • Keeps current on hotel accommodations, services and local attractions.
  • Handles guest compliments, comments, and challenges to achieve guest satisfaction.
  • Coordinate with other departments to arrange requested guest services.
  • Review and update the communication log to stay informed about hotel developments.
  • Prepare end of shift summaries and communications for management.
  • Make reservations in line with hotel yield management practices.
  • Process customer credit at check-in according to policy and privacy standards.
  • Answer and field calls to the hotel as needed.
  • Record special billing instructions and notify Accounting.
  • Obtain approvals and signatures for guest transactions.
  • Follow policy on cash banks and maintain guest data confidentiality.
  • Oversee the night audit process and related reporting.

Skills

Excellent communication
Computer literate
Guest service
Evenings weekends holidays

Education

High School diploma or GED

Job description

Hulsing Enterprises, LLC is seeking a Part Time Night Auditor at Holiday Inn Bradenton West in Bradenton, FL. The role focuses on warm guest welcomes, front desk transactions, and reliable night audit reporting.

The ideal candidate has strong communication, computer literacy, and may have hotel front desk experience. Evening, holiday, and weekend availability is required to ensure smooth 24/7 service.

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