Night Audit - Holiday Inn Express Bradenton

Hulsing Enterprises; Bradenton (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Hulsing Enterprises, LLC is seeking a Part Time Night Auditor at Holiday Inn Bradenton West in Bradenton, FL. The role focuses on warm guest welcomes, front desk transactions, and reliable night audit reporting.

The ideal candidate has strong communication, computer literacy, and may have hotel front desk experience. Evening, holiday, and weekend availability is required to ensure smooth 24/7 service.

Qualifications

• Excellent communication skills: ability to communicate effectively with guests and associates.
• Computer literacy is required.
• Hotel front desk experience is a plus.
• Ability to work evenings, holidays and weekends.
• High School graduate or GED equivalent.

Responsibilities

• Ensure a delightful, seamless arrival and departure for our guests.
• Greets guests and processes hotel registration and other transactions.
• Keeps current on hotel accommodations, services and local attractions.
• Handles guest compliments, comments, and challenges to achieve guest satisfaction.
• Coordinate with other departments to arrange requested guest services.
• Review and update the communication log to stay informed about hotel developments.
• Prepare end of shift summaries and communications for management.
• Make reservations in line with hotel yield management practices.
• Process customer credit at check-in according to policy and privacy standards.
• Answer and field calls to the hotel as needed.
• Record special billing instructions and notify Accounting.
• Obtain approvals and signatures for guest transactions.
• Follow policy on cash banks and maintain guest data confidentiality.
• Oversee the night audit process and related reporting.

Skills

Excellent communication

Computer literate

Guest service

Evenings weekends holidays

Education

High School diploma or GED

Job description

Job Details: Job Location: Holiday Inn Bradenton West - Bradenton, FL 34210, Position Type: Part Time, Job Category: Customer Service, The Night Auditor will ensure a comfortable, caring, and consistent stay by providing guests with a warm welcome. Provide efficient and effective front desk service in accordance with brand standards.

Responsibilities and Duties

• Ensure a delightful, seamless arrival and departure for our guests.
• Greets guest and processes hotel registration and other transactions.
• Keeps current on hotel accommodations, services and local attractions.
• Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction.
• Works with other departments as appropriate to arrange for services requested by the guest.
• Stays current with developments in the hotel by reviewing and updating the communication log.
• Prepares end of shift summaries and communications for management and other shifts.
• Makes reservations in accordance with hotel's yield management practices.
• Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards.
• May be responsible for answering and fielding all calls to the hotel, both internal and external.
• Identifies and records special billing instructions and notifies Accounting.
• Obtains appropriate approvals and signatures for guest transactions.
• Follows hotel policy on cash banks.
• Maintains confidentiality of guest information.
• Responsible for night audit process and all required reporting.

Qualifications

• Hotel Front Desk experience a plus.
• Ability to work evenings, holidays and weekends.
• Excellent communication skills: Ability to communicate effectively with guests and associates.
• Computer literate
• High School graduate or GED equivalent