Night Audit & Front Desk Specialist | Luxury Hotel

Beverly Hills Plaza Hotel & Spa; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Free Parking

Job summary

Beverly Hills Plaza Hotel & Spa is seeking a dedicated night auditor/front desk professional to manage late shifts and ensure a seamless guest experience in Beverly Hills. You will handle payments, reservations, and records with accuracy, while delivering the signature Beverly Hills hospitality.

The role requires independence through quiet hours, excellent phone etiquette, and the ability to coordinate with housekeeping and security to maintain a flawless overnight operation.

Qualifications

• Experience in hotel night audit roles or front desk operations.
• Polished, guest-first mindset with professional poise.
• Bilingual or multilingual abilities are a valuable asset.

Responsibilities

• Post missing charges and process payments from virtual cards.
• Greet late-night arrivals and early risers with warmth and professionalism.
• Resolve guest requests to create five-star moments.
• Keep meticulous records and reports for management and auditors.
• Handle multi-line phones and connect guests with teams.

Skills

Night audit experience

Front desk

Hospitality management

Bilingual/multilingual

Phone etiquette

Multitasking

Job description

Beverly Hills Plaza Hotel & Spa is seeking a dedicated night auditor/front desk professional to manage late shifts and ensure a seamless guest experience in Beverly Hills. You will handle payments, reservations, and records with accuracy, while delivering the signature Beverly Hills hospitality.

The role requires independence through quiet hours, excellent phone etiquette, and the ability to coordinate with housekeeping and security to maintain a flawless overnight operation.