Front Desk Night Audit

Beverly Hills Plaza Hotel & Spa; Los Angeles (CA); Presencial; USD 34.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Free Parking

Descripción de la vacante

Beverly Hills Plaza Hotel & Spa is seeking a dedicated night auditor/front desk professional to manage late shifts and ensure a seamless guest experience in Beverly Hills. You will handle payments, reservations, and records with accuracy, while delivering the signature Beverly Hills hospitality.

The role requires independence through quiet hours, excellent phone etiquette, and the ability to coordinate with housekeeping and security to maintain a flawless overnight operation.

Formación

• Experience in hotel night audit roles or front desk operations.
• Polished, guest-first mindset with professional poise.
• Bilingual or multilingual abilities are a valuable asset.

Responsabilidades

• Post missing charges and process payments from virtual cards.
• Greet late-night arrivals and early risers with warmth and professionalism.
• Resolve guest requests to create five-star moments.
• Keep meticulous records and reports for management and auditors.
• Handle multi-line phones and connect guests with teams.

Conocimientos

Night audit experience

Front desk

Hospitality management

Bilingual/multilingual

Phone etiquette

Multitasking

Descripción del empleo

Where the City of Stars Never Sleeps—And Neither Do We

Picture this: the glittering lights of Beverly Hills twinkling outside while you run the show at one of Los Angeles’ most iconic addresses. At Beverly Hills Plaza Hotel & Spa, the night shift isn’t just a job—it’s your chance to be the calm, confident heartbeat of a hotel that never stops sparkling. If you thrive after dark and love being the one guests can always count on, we want to meet you.

What You’ll Be Doing

• Posting missing charges, taking payment from virtual cards, manifesting reservations and conducting a parking report


• Welcome late-night arrivals and early risers with warmth, professionalism, and that signature Beverly Hills flair


• Solve guest requests with grace, turning potential hiccups into five-star moments


• Keep meticulous records and reports that make management (and auditors) smile


• Handle our multi-line phones like a pro, connecting guests and teams with ease


• Safeguard the property overnight, ensuring every guest sleeps soundly


• Assisting guest with luggage when needed


• Juggle administrative details—data entry, filing, and updates—with sharp attention to detail


• Partner with housekeeping and maintenance to make sure every sunrise welcomes guests to a flawless room

What You Bring

• Experience in hotel night audit roles, front desk, hospitality management


• A guest-first mindset with the polish and poise Beverly Hills is known for


• Bilingual or multilingual skills—a true asset in our global, glamorous clientele


• Comfort working independently through the quiet hours, with sharp focus and steady hands


• Stellar phone etiquette and multitasking finesse


• Monitor cameras, communicate with security for any suspicious transients


• A professional presence that represents our brand beautifully, day or night

Why You’ll Love It Here

• Competitive pay: $25.00–$28.00 per hour


• 37.5 hours per week—with a mix of night audit and AM/PM front desk shifts for variety


• Medical, dental, and vision insurance to keep you covered


• 401(k) to help you build your future


• Free parking—because even in LA, we’ve got you covered


• A front-row seat to the energy, elegance, and excitement of Beverly Hills

So, if you’re ready to trade a predictable 9-to-5 for the hum of the city that never really sleeps, we’d love to have you on our team. Come be part of the quiet glamour that keeps Beverly Hills Plaza Hotel & Spa shining bright, even after the sun goes down.

Work Location: In person