Night Audit Agent: Premier Guest Service & On-Demand Pay

Mt. Olympus Water & Theme Park Resort; United States; In loco; USD 18.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

On Demand Pay- Get Paid the Same Day

Fun and Exciting Work Environment

Free Waterpark Park & Theme Park Pass

Full Time / Part Time / Seasonal

Employee discounts on hotel rooms, etc

Company outings

Benefits: Health, Dental, Vision after

401K and PTO after 1 year

Descrizione del lavoro

Mt Olympus Resort in Wisconsin Dells is seeking a Night Audit Agent to deliver superior guest service at the front desk. You will handle check-ins/outs, phone inquiries, and guest questions while maintaining front-desk operations during the night hours. The role requires excellent communication and a professional appearance.

Schedule options include 11:00 p.m.–7:00 a.m. or 8:00 p.m.–3:00 a.m., with weekends and holidays required.

Competenze

• Must present a professional appearance.
• Professional attitude required at all times.
• Honesty, dedication and confidentiality are essential.
• Excellent oral and written communication skills.
• Strong time management and organization.
• Must be a team player who delivers superior customer service.
• Ability to work weekends and holidays.

Mansioni

• Check-in and check-out of guests with accuracy and courtesy.
• Answer multi-line phone system and direct calls efficiently.
• Be knowledgeable about the property and local attractions.
• Promote friendly, courteous service to guests.
• Handle reservations and cancellations promptly and accurately.
• Process cash, credit, and sales transactions.
• Maintain a neat and clean front desk area and station.
• Monitor guest safety and communicate maintenance/housekeeping needs.

Conoscenze

Professional appearance

Professional attitude

Honest and dedicated

Confidentiality

Excellent communication

Time management

Team player

Weekend and holiday availability

Descrizione del lavoro

Mt Olympus Resort in Wisconsin Dells is seeking a Night Audit Agent to deliver superior guest service at the front desk. You will handle check-ins/outs, phone inquiries, and guest questions while maintaining front-desk operations during the night hours. The role requires excellent communication and a professional appearance.

Schedule options include 11:00 p.m.–7:00 a.m. or 8:00 p.m.–3:00 a.m., with weekends and holidays required.