Night Audit Supervisor - Front Desk Leader

Mt. Olympus Water & Theme Park Resort; Wisconsin Dells (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

On-Demand Pay

Fun and Exciting Work Environment

Free Waterpark Passes (based on resort

Full Time, Part Time and Seasonal

Job summary

Mt. Olympus Resort in Wisconsin Dells is seeking a Night Audit Supervisor. This full-time, non-exempt role runs 11:00 p.m.

– 7:00 a.m., including weekends and holidays, with some variation based on occupancy. Previous Front Desk and Reservations experience is preferred, and leadership skills are a must for this customer-service driven team. You will supervise the night audit process, handle cash and transactions, and support check-in/out operations while maintaining a professional appearance and

Qualifications

• Previous supervisor experience preferred.
• Front desk and reservations experience required.
• Strong verbal and written communication skills.
• Professional appearance and trustworthy.
• Ability to work weekends and holidays.

Responsibilities

• Supervise night audit operations and staff.
• Ensure accurate check-ins/check-outs.
• Handle high-volume cash and transactions.
• Answer phones professionally and provide information.
• Coordinate with housekeeping and maintenance as needed.
• Monitor safety and guest satisfaction.

Skills

Customer service

Leadership

Time management

Communication

Job description

Mt. Olympus Resort in Wisconsin Dells is seeking a Night Audit Supervisor. This full-time, non-exempt role runs 11:00 p.m.

– 7:00 a.m., including weekends and holidays, with some variation based on occupancy. Previous Front Desk and Reservations experience is preferred, and leadership skills are a must for this customer-service driven team. You will supervise the night audit process, handle cash and transactions, and support check-in/out operations while maintaining a professional appearance and