Night Audit & Front Desk Agent — On-Demand Pay

Mt. Olympus Resort & Theme Park; Wisconsin Dells (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

On Demand Pay

Free Waterpark & Theme Park Passes

Full Time, Part Time and Seasonal

Employee discounts on rooms, retail, &

Company outings

Benefits after 60 days: Health, Dental

401K and Paid Time Off after 1 Year

Job summary

Mt. Olympus Resort in Wisconsin Dells is seeking a Night Audit Agent to deliver exceptional guest service at the front desk. You will greet guests, handle check-in/check-out, manage reservations, and respond to questions with accurate information.

The role requires a professional appearance and the ability to work late shifts, including weekends and holidays. Responsibilities include answering a multi-line phone system, handling cash transactions, and coordinating with housekeeping to ensure

Qualifications

• Professional appearance required
• Strong communication skills
• Team player with customer service orientation
• Willingness to work weekends and holidays

Responsibilities

• Reports to the Front Desk Manager
• Check-in/check-out of guests with courtesy and accuracy
• Answer multi-line phone system and direct calls
• Know the property and local attractions
• Provide superior customer service and handle guest questions
• Take reservations and cancellations efficiently
• Process cash, credit, and sales transactions
• Keep front desk area neat and organized
• Monitor guest safety and coordinate with housekeeping
• Perform other duties as assigned

Job description

Mt. Olympus Resort in Wisconsin Dells is seeking a Night Audit Agent to deliver exceptional guest service at the front desk. You will greet guests, handle check-in/check-out, manage reservations, and respond to questions with accurate information.

The role requires a professional appearance and the ability to work late shifts, including weekends and holidays. Responsibilities include answering a multi-line phone system, handling cash transactions, and coordinating with housekeeping to ensure