NICU Unit Coordinator — Onsite, Part-Time Shifts

massgeneralbrigham; Boston (MA); On-site; USD 26,000 - 37,000; Part time

Job summary

Mass General Brigham is seeking a part-time Administrative Support role in Boston to assist unit-based clinicians and staff on an inpatient floor. You will act as a liaison for patients, families and caregivers, organizing priorities and managing confidential information.

The role involves coordinating admissions, discharges and transfers, ensuring accurate EMR documentation, and supporting daily patient throughput. Strong communication and MS Office skills are essential.

Qualifications

• High School Diploma or GED required; Associate's Degree in a related field preferred.
• 1–2 years of administrative support experience.
• Certified Health Unit Coordinator (NAHUC) preferred.

Responsibilities

• Provides clerical support to the unit or hospital-wide staff.
• Greets patients, families, visitors and coworkers professionally.
• Enters admissions, discharges and transfers into the EMR to support patient flow.
• Coordinates with nursing to schedule tests, consultations and patient transport.
• Contacts ancillary departments to obtain equipment, services and supplies; tracks status.
• May assist with payroll duties or scheduling of staff; duties may vary by department.

Skills

MS Office

Proofreading

Phone system

Time management

Communication

Interpersonal skills

Medical terminology

Education

High School Diploma or GED

Associate's Degree preferred

Tools

MS Office

Job description

Mass General Brigham is seeking a part-time Administrative Support role in Boston to assist unit-based clinicians and staff on an inpatient floor. You will act as a liaison for patients, families and caregivers, organizing priorities and managing confidential information.

The role involves coordinating admissions, discharges and transfers, ensuring accurate EMR documentation, and supporting daily patient throughput. Strong communication and MS Office skills are essential.