NICU Unit Coordinator: Family-Centered Admin Lead

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a Unit Coordinator for the Neonatal Intensive Care Unit (Blake 10) on a 40-hour evening schedule. The role supports clinicians, coordinates admissions, discharges, transfers and patient transport in a fast-paced NICU environment.

You will handle administrative tasks, maintain accurate records in the EMR, and interact with patients and families with professionalism and empathy. Onsite at 273 Charles Street.

Qualifications

• High School Diploma or equivalent required.
• Associate degree preferred.

Responsibilities

• Provides administrative support to unit-based clinicians and staff.
• Organizes priorities and manages confidential patient information.
• Coordinates day-to-day patient flow with nursing for admissions, discharges and transfers.
• Greets patients and families and ensures professional customer service.

Skills

Admin support

Medical terms

Office procedures

Communication

Time mgmt

Education

High School Diploma

Associate degree

Tools

MS Office

EMR system

Job description

Mass General Brigham is seeking a Unit Coordinator for the Neonatal Intensive Care Unit (Blake 10) on a 40-hour evening schedule. The role supports clinicians, coordinates admissions, discharges, transfers and patient transport in a fast-paced NICU environment.

You will handle administrative tasks, maintain accurate records in the EMR, and interact with patients and families with professionalism and empathy. Onsite at 273 Charles Street.