Next-Gen General Manager: Center Operations Leader

Lucky Strike Entertainment Corporation; Town of Webster (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Vacation and Holidays

Job summary

Lucky Strike Entertainment in the United States is seeking a General Manager in Training to rotate through center operations, learning from seasoned leaders and preparing to run a multimillion-dollar venue.

You will manage bowling, arcade, food and beverage, bar, and events, work with department heads on standards, labor, and revenue targets, and develop hands-on financial literacy for eventual P&L ownership.

Qualifications

• Progressive leadership experience in hospitality or high-volume operations.
• A track record of supporting sales and contributing to revenue growth.
• Experience training and coaching teams in fast-paced environments.
• An active, floor-first leadership style with a genuine focus on guest experience.
• Foundational financial knowledge including labor management, cost control, and basic P&L.
• Full schedule flexibility including nights, weekends, and holidays.

Responsibilities

• Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency.
• Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods.
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership.

Skills

Leadership experience

Guest experience focus

Sales-driven

Flexible schedule

Job description

Lucky Strike Entertainment in the United States is seeking a General Manager in Training to rotate through center operations, learning from seasoned leaders and preparing to run a multimillion-dollar venue.

You will manage bowling, arcade, food and beverage, bar, and events, work with department heads on standards, labor, and revenue targets, and develop hands-on financial literacy for eventual P&L ownership.