General Manager in Training

Lucky Strike Entertainment Corporation; West Webster (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and holidays

Discounts (Bowling/Waterpark/Events)

Job summary

Lucky Strike Entertainment seeks a General Manager in Training to rotate through center operations and learn from experienced leaders while preparing to run a multimillion-dollar entertainment venue. You’ll be on the floor, learning by doing and taking on real decisions.

You'll develop skills in operations, guest service, and leadership, with opportunities to lead shifts, train teams, and advance toward full P&L ownership in a fast-paced, high-volume environment.

Qualifications

• Leadership experience in hospitality or high-volume venues.
• Proven ability to drive sales and revenue growth.
• Experience training and coaching teams in fast-paced environments.
• Strong focus on guest experience and service quality.
• Foundational knowledge of labor management and cost control.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Rotate across bowling, arcade, F&B, bar, and events to learn operations.
• Partner with General Manager to learn standards, labor, and revenue targets.
• Take ownership of shifts and flex labor during busy periods.
• Drive sales by engaging guests and supporting events.
• Participate in hiring, training, and coaching hourly team members.
• Build financial literacy: labor, COGS, inventory, and cost control.

Skills

Hospitality leadership

Sales growth

Staff training

Guest experience

Labor management

Flexible schedule

Job description

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role

As a General Manager in Training, you will rotate through every area of center operations, make real decisions alongside experienced leaders, and build the skills to run a multimillion-dollar entertainment venue. This is not a passive program. You will be on the floor, learning by doing, and preparing to lead.

What You'll Do

• Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency
• Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs
• Participate in hiring, training, coaching, and performance conversations for hourly team members
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership

What You'll Bring

• Progressive leadership experience in hospitality, restaurant, or high-volume operations
• A track record of supporting sales and contributing to revenue growth
• Experience training and coaching teams in fast-paced environments
• An active, floor-first leadership style with a genuine focus on guest experience
• Foundational financial knowledge including labor management, cost control, and basic P&L
• Full schedule flexibility including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI-DNP

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $70,000 - $80,000 a year.