General Manager - Experience-Driven Center Leader

Spanish Springs Lanes; Shrewsbury (MA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Employee Stock Purchase Program

Vacation & holidays

Discounts on entertainment

Job summary

Lucky Strike Entertainment in Massachusetts is seeking a General Manager to own the guest experience, the team, the financials, and the culture of your center. You will lead operations across bowling, arcade, F&B, bar, and events, while driving sales, building teams, and ensuring top-tier hospitality.

The role requires floor-first leadership and flexibility to work nights, weekends, and holidays. Lucky Strike offers comprehensive benefits, competitive compensation, and opportunities for career

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• Track record of building and developing leadership teams from the ground up.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready.

Skills

Leadership experience

Sales growth

P&L fluency

Team development

Floor-first leadership

Flexible schedule

Job description

Lucky Strike Entertainment in Massachusetts is seeking a General Manager to own the guest experience, the team, the financials, and the culture of your center. You will lead operations across bowling, arcade, F&B, bar, and events, while driving sales, building teams, and ensuring top-tier hospitality.

The role requires floor-first leadership and flexibility to work nights, weekends, and holidays. Lucky Strike offers comprehensive benefits, competitive compensation, and opportunities for career