General Manager — High-Volume Entertainment Center Ops

Spanish Springs Lanes; San Jose (CA); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts on bowling, waterparks &more

Job summary

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, the team, the financials, and the culture of your center, leading from the floor. You will oversee bowling, arcade, food and beverage, bar and events, drive daily sales, and develop high-performing teams while maintaining guest-ready facilities.

This role requires a visible floor-first leadership presence and flexibility to work nights, weekends, and holidays in a high-volume venue.

Qualifications

• Significant leadership experience in a high-volume, guest-focused venue.
• Proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• Track record of building and developing leadership teams from the ground up.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Skills

Leadership experience

Sales growth

Financial oversight

Floor-first leadership

Flexible schedule

Job description

Lucky Strike Entertainment is seeking a General Manager to own the guest experience, the team, the financials, and the culture of your center, leading from the floor. You will oversee bowling, arcade, food and beverage, bar and events, drive daily sales, and develop high-performing teams while maintaining guest-ready facilities.

This role requires a visible floor-first leadership presence and flexibility to work nights, weekends, and holidays in a high-volume venue.