New York Flight Dispatch Supervisor

DO & CO AG; Hempfield Township (Westmoreland County); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Daily meals

Medical, dental, and vision benefits

401(k) eligibility

Career development opportunities

Global leader in luxury gourmet娱乐

Job summary

DO & CO AG in New York seeks an experienced Dispatcher to coordinate drivers, vehicles, and flights, ensuring on-time, safe deliveries and accurate meal distributions. You will oversee a large team of drivers and act as the main contact for airline clients and airport personnel.

The role emphasizes leadership, planning, and clear communication, with strict adherence to safety, regulatory compliance, and exceptional customer service. This position is on-site in New York.

Qualifications

• At least one year of dispatching, transportation, logistics, airline catering, or a comparable fast-paced operation.
• Driver's license preferred.
• Strong leadership, planning, coordination, and organizational skills.
• Clear and professional communication with drivers, airline representatives, airport personnel, and internal departments.
• Confident decision-making and problem-solving in a time-sensitive environment.
• Ability to manage multiple priorities and stay calm under changing operational demands.
• Capable of working independently and collaboratively as part of a team.
• Proficiency with TSA and U.S. Customs requirements and airport credentialing.

Responsibilities

• Coordinate transportation activities among DO & CO facilities, third-party vendors, airline clients, and the airport.
• Plan, schedule, and communicate vehicle movements to ensure timely deliveries.
• Monitor aircraft arrivals, departures, flight schedules, and operational updates.
• Supervise drivers and helpers, coordinating schedules and documentation.
• Serve as central contact for incoming calls and operational information from airline clients and airport personnel.
• Communicate critical updates promptly to internal departments.
• Process meal-order information and ensure timely distribution to relevant teams.
• Confirm flights are prepared and dispatched on schedule.
• Monitor vehicle readiness, fueling, maintenance, inspections, and regulatory compliance.
• Report defects or concerns and coordinate corrective action.
• Maintain transportation databases and update operational reports.
• Promote safety and ensure compliance with airport, airline, federal, state, and local requirements.
• Follow food safety standards and report concerns to Hygiene and Food Safety Team.
• Perform additional duties while upholding DO & CO standards.

Skills

Leadership

Planning

Coordination

Organizational skills

Communication

Decision-making

Problem-solving

Multitasking

Attention to detail

Customer service

Tools

Microsoft Word

Excel

Outlook

Database systems

Job description

DO & CO AG in New York seeks an experienced Dispatcher to coordinate drivers, vehicles, and flights, ensuring on-time, safe deliveries and accurate meal distributions. You will oversee a large team of drivers and act as the main contact for airline clients and airport personnel.

The role emphasizes leadership, planning, and clear communication, with strict adherence to safety, regulatory compliance, and exceptional customer service. This position is on-site in New York.