New Vehicle Internet Sales

Group1 Automotive, Inc.; Rockwall (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth

Health benefits

401(k) with match

Paid time off

Vehicle purchase program

Advanced tools access

Job summary

Group 1 CJDR Rockwall is seeking an Internet Sales Associate to respond to online leads and guide customers through the vehicle purchasing process, both online and in person.

You will build relationships, schedule showroom visits, and help convert inquiries into sales while using CRM and dealership software to track progress and opportunities. Training and support are provided to succeed.

Qualifications

• Experience in automotive, internet, retail sales or customer service.
• Experience using CRM systems and digital communication tools.
• Excellent computer and technology skills; strong verbal and written communication.

Responsibilities

• Respond promptly to internet leads, calls, texts and online inquiries.
• Build rapport with customers and identify vehicle needs.
• Schedule and confirm showroom appointments and vehicle demonstrations.
• Follow up with customers throughout the sales process.
• Assist walk-in customers and provide a positive dealership experience.
• Utilize CRM and dealership software to track interactions and opportunities.
• Maintain knowledge of inventory, features, promotions, and financing options.
• Collaborate with sales, finance and management to meet department goals.
• Meet or exceed individual sales and customer satisfaction targets.

Skills

Customer service

Verbal communication

Written communication

Face-to-face communication

Team collaboration

Tools

CRM software

Digital communication tools

Job description

Overview

Group 1 CJDR Rockwall is seeking motivated, customer-focused individuals to join our team as Vehicle Internet Sales Associates. This role is ideal for someone who enjoys connecting with customers both online and in person, has strong computer skills, and thrives in a fast-paced sales environment.

As an Internet Sales Associate, you will be responsible for responding to online leads, building relationships with prospective customers, guiding them through the vehicle purchasing process, and helping convert inquiries into showroom visits and vehicle sales. Whether you have automotive sales experience or are looking to start a rewarding career in the industry, we provide the training and support needed to succeed.

We are looking for self-motivated team members who are eager to learn, driven to achieve goals, and committed to providing an exceptional customer experience.

Responsibilities

• Respond promptly and professionally to internet leads, phone calls, text messages, and online inquiries.
• Build rapport with customers and identify their vehicle needs.
• Schedule and confirm appointments for showroom visits and vehicle demonstrations.
• Follow up with customers throughout the sales process and maintain ongoing communication.
• Assist walk-in customers and provide a positive dealership experience.
• Utilize CRM and dealership software to track customer interactions and sales opportunities.
• Maintain knowledge of current inventory, vehicle features, promotions, and financing options.
• Work collaboratively with sales, finance, and management teams to achieve department goals.
• Meet or exceed individual sales and customer satisfaction objectives.

Qualifications

• Previous automotive sales, internet sales, retail sales, or customer service experience.
• Experience using CRM systems and digital communication tools.
• Excellent computer and technology skills.
• Strong verbal and written communication abilities.
• Comfortable speaking with customers both online and face-to-face.

What We Offer

• Competitive compensation with performance-based earning potential.
• Paid training and ongoing professional development.
• Career advancement opportunities within Group 1 Automotive.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Employee vehicle purchase program.
• Supportive team environment with strong leadership.
• Access to industry-leading tools and technology.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.