Dealership Administrative Assistant

Group 1 Automotive; Rockwall (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Dis

401(k) Plan with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Professional training and advancement

Growth opportunities within Group 1

Job summary

Group 1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support daily office operations and ensure a smooth customer experience. You will assist customers with paperwork for vehicle purchases, coordinate deal processing, and schedule appointments while maintaining accurate records and communicating with sales, finance, and management teams.

This full-time role requires a professional appearance and the ability to multitask in a fast-paced dealership environment,

Qualifications

• Experience in administrative or dealership roles.
• CDK experience is a plus.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases
• Coordinate and help manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales, finance, and management teams to ensure deals are properly processed
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant customer and deal records
• Support daily administrative functions and office operations as needed
• Assist with vehicle delivery paperwork and customer follow-up activities

Skills

Detail oriented

Customer service

Excellent communication

Organizational skills

Multitasking

Confidentiality

Professional appearance

Microsoft Office

Tools

CDK

Job description

Overview

We are seeking a detail-oriented and customer-focused Dealership Administrative Assistant to support Group 1 CJDR Rockwall. This role plays a key part in ensuring a smooth and efficient customer experience by assisting with paperwork completion, coordinating vehicle delivery and deal processing, and supporting daily office operations.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases
• Coordinate and help manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales, finance, and management teams to ensure deals are properly processed
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant customer and deal records
• Support daily administrative functions and office operations as needed
• Assist with vehicle delivery paperwork and customer follow-up activities

Qualifications

• Previous administrative, customer service, or dealership experience preferred
• CDK experience is a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle confidential and sensitive information
• Comfortable working in a fast-paced environment
• Proficient computer skills, including Microsoft Office applications
• Ability to multitask and prioritize workload effectively
• Professional appearance and customer-focused attitude

Benefits

• Starting pay: $18 per hour
• Full-time position; Saturday availability required
• Health, Dental, Vision, Life, and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off
• Employee Vehicle Purchase Program
• Professional work environment with paid training and career advancement opportunities
• Opportunities for growth within Group 1 Automotive

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.