New Vehicle Internet Sales

Group 1 Automotive; Rockwall (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career advancement

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee vehicle purchase program

Industry-leading tools and technology

Job summary

Group 1 CJDR Rockwall is seeking motivated, customer-focused Internet Sales Associates to connect with customers online and in person, guiding them through vehicle purchasing and converting inquiries into showroom visits.

You will respond to leads, build relationships, schedule demos, and collaborate with sales, finance, and management to meet goals; training and career advancement are provided.

Qualifications

• Previous automotive or retail sales experience preferred.
• Experience using CRM systems and digital communication tools.
• Excellent verbal and written communication skills.

Responsibilities

• Respond promptly and professionally to internet leads and inquiries.
• Build rapport with customers and identify vehicle needs.
• Schedule showroom visits and vehicle demonstrations.
• Follow up with customers and maintain ongoing communication.
• Collaborate with sales, finance and management to meet goals.

Skills

CRM usage

Communication skills

Computer skills

Online sales experience

Customer service

Tools

CRM software

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 CJDR Rockwall is seeking motivated, customer-focused individuals to join our team as Vehicle Internet Sales Associates. This role is ideal for someone who enjoys connecting with customers both online and in person, has strong computer skills, and thrives in a fast-paced sales environment.

As an Internet Sales Associate, you will be responsible for responding to online leads, building relationships with prospective customers, guiding them through the vehicle purchasing process, and helping convert inquiries into showroom visits and vehicle sales. Whether you have automotive sales experience or are looking to start a rewarding career in the industry, we provide the training and support needed to succeed.

We are looking for self-motivated team members who are eager to learn, driven to achieve goals, and committed to providing an exceptional customer experience

Responsibilities

• Respond promptly and professionally to internet leads, phone calls, text messages, and online inquiries.
• Build rapport with customers and identify their vehicle needs.
• Schedule and confirm appointments for showroom visits and vehicle demonstrations.
• Follow up with customers throughout the sales process and maintain ongoing communication.
• Assist walk-in customers and provide a positive dealership experience.
• Utilize CRM and dealership software to track customer interactions and sales opportunities.
• Maintain knowledge of current inventory, vehicle features, promotions, and financing options.
• Work collaboratively with sales, finance, and management teams to achieve department goals.
• Meet or exceed individual sales and customer satisfaction objectives.

Qualifications

• Previous automotive sales, internet sales, retail sales, or customer service experience.
• Experience using CRM systems and digital communication tools
• Excellent computer and technology skills.
• Strong verbal and written communication abilities
• Comfortable speaking with customers both online and face-to-face.

What We Offer

• Competitive compensation with performance-based earning potential.
• Paid training and ongoing professional development.
• Career advancement opportunities within Group 1 Automotive.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Employee vehicle purchase program.
• Supportive team environment with strong leadership.
• Access to industry-leading tools and technology.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.