Dealership Administrative Assistant

Group 1 Automotive; Royse City (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Employee Vehicle Purchase Program

Career advancement opportunities

Paid training and career growth

Job summary

Group 1 CJDR Rockwall is seeking a detail-oriented Dealership Administrative Assistant to support dealership operations and deliver a smooth customer experience. You will assist with paperwork, coordinate vehicle delivery, and help with deal processing while maintaining records and delivering professional service.

The role requires excellent communication, organizational skills, and the ability to handle confidential information in a fast-paced environment.

Qualifications

• Previous administrative, customer service, or dealership experience preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential and sensitive information.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases.
• Coordinate and help manage the flow of deal paperwork to ensure timely processing.
• Schedule and organize appointments for customers finalizing their purchases.
• Verify documents for accuracy and completeness.
• Communicate with sales, finance, and management teams to ensure deals are properly processed.
• Provide friendly, professional customer service both in person and over the phone.
• Maintain organized and compliant customer and deal records.
• Support daily administrative functions and office operations as needed.
• Assist with vehicle delivery paperwork and customer follow-up activities.

Skills

Attention to detail

Customer service

Communication

Discretion with information

Tools

CDK

Job description

Overview

We are seeking a detail-oriented and customer-focused Dealership Administrative Assistant to support Group 1 CJDR Rockwall. This role plays a key part in ensuring a smooth and efficient customer experience by assisting with paperwork completion, coordinating vehicle delivery and deal processing, and supporting daily office operations.

Responsibilities

• Assist customers with completing and signing required documents for vehicle purchases
• Coordinate and help manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales, finance, and management teams to ensure deals are properly processed
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant customer and deal records
• Support daily administrative functions and office operations as needed
• Assist with vehicle delivery paperwork and customer follow-up activities

Qualifications

• Previous administrative, customer service, or dealership experience preferred
• CDK experience is a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle confidential and sensitive information
• Comfortable working in a fast-paced environment
• Proficient computer skills, including Microsoft Office applications
• Ability to multitask and prioritize workload effectively
• Professional appearance and customer-focused attitude

Benefits

• Starting pay: $18 per hour
• Full-time position; Saturday availability required
• Health, Dental, Vision, Life, and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off
• Employee Vehicle Purchase Program
• Professional work environment with paid training and career advancement opportunities
• Opportunities for growth within Group 1 Automotive

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.