New Patient Coordinator

Lanedds; Durham, Northern (NC, KY); Hybrid; USD 20,000 - 28,000; Part time

Job summary

Lanedds in Durham, NC is seeking a part-time New Patient Coordinator to support our Orthodontic department. You will be the friendly first contact for new patients, help explain treatment options, coordinate care, and ensure a smooth experience across locations.

Requirements include 1–2 years of dental experience, proficiency with dental software and general computer applications, and a professional appearance. The role is 2 days per week with a collaborative team and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 1–2 years of dental experience required.
• Proficiency with dental software and general computer applications.
• Professional appearance and demeanor.

Responsibilities

• Conduct new patient consultations including treatment and financial overview.
• Schedule bonding and recall appointments.
• Send patient and doctor correspondence.
• Set up contracts prior to bonding appointments.
• Review financial agreements and collect payments.
• Post payments, submit insurance claims, and set up auto-drafts.
• Maintain patient reports and appointment confirmations.
• Schedule ongoing maintenance and follow-up appointments.
• Monitor and respond to office emails.
• Support other administrative and clinical tasks as needed.

Skills

Customer service

Strong organizational skills

Planning

Communication abilities

Ability to thrive in multi-location

Education

High School Diploma or GED

Tools

Dental software

General computer applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time Admin Durham, NC, US

3 days ago Requisition ID: 5872

We are currently seeking a part-time (2 days a week) New Patient Coordinator to support our Orthodontic department. This pivotal role will involve following the Orthodontist to assist with new patient consultations in our Durham Miami office.

Position Overview:

As a New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations.

Key Responsibilities:

Conduct new patient consultations including:

• Treatment and financial overview
• Scheduling bonding and recall appointments
• Sending patient and doctor correspondence

Prepare and present bonding contracts:

• Set up contracts prior to bonding appointments
• Review financial agreements and collect payments
• Post payments, submit insurance claims, and set up auto-drafts
• Maintain and manage patient reports and appointment confirmations
• Schedule ongoing maintenance and follow-up appointments
• Monitor and respond to office emails
• Support other administrative and clinical tasks as needed

What We're Looking For:

A positive, energetic team player with exceptional customer service skills

Strong organizational, planning, and communication abilities

Ability to thrive in a fast-paced, multi-location environment

Professional appearance and demeanor

Proficiency with dental software and general computer applications

Qualifications:

High School Diploma or GED (required)

1–2 years of dental experience (required)