Scheduling Coordinator

Myorthodontist; Washington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

MyOrthodontist in Wake Forest, NC seeks a friendly Scheduling Coordinator to greet patients, answer phones, and determine what support is needed. You will schedule appointments, verify insurance, scan documents, and help with payments.

The role requires strong communication and organization, with a positive, energetic approach. We value reliability and teamwork; bilingual Spanish is a plus, and travel up to 25% may be required.

Qualifications

• Exceptional communication and interpersonal skills with patients and staff.
• Reliability, friendliness and energetic approach when assisting others.
• Spanish language ability is a plus for patient interactions.

Responsibilities

• Greet patients warmly and professionally.
• Answer phones promptly and help patients with questions.
• Determine patient needs and support required.
• Schedule appointments accurately and efficiently.
• Verify insurance eligibility and collect payments as needed.
• Assist with scanning and related front-desk tasks.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

ARE YOU READY TO MAKE A FRESH START? Are you an upbeat person that works well with patients and your teammates? Does it give you a smile when helping others improve theirs? Our team does not just change smiles – we improve the lives of families every day. Working with us means being challenged and being proud of what you do. It means being a mentor and a friend. It means being part of a change that starts with each patient. Our compassion and drive make us the best at what we do every day. This is the time to join an amazing group where you will be a part of making smiles happen every day and help us give back to the community through our Foundation and philanthropic projects. If this is YOU, MyOrthodontist would love to meet you!

Position Summary

Scheduling Coordinator's responsibilities include but are not limited to: greeting patients in a warm and friendly manner, answering the phone in a timely manner, having the ability to answer questions, determine what support the patient requires, correctly scheduling appointments, verifying insurance eligibility, scanning, collecting payments, etc.

As the first point of contact for our orthodontic practice, this position requires exceptional communication, interpersonal, and organizational skills to provide superior customer service to our patients and staff. We are looking for someone who is reliable, friendly, and energetic!

Bilingual in Spanish is a plus!

Salary

Competitive Salary based on Experience

Job Type

Full-time

Schedule

Monday to Friday

Education

High school or equivalent (Required)

Experience

Prior dental office experience(Preferred)

Language

English/Spanish (Preferred)

Willingness To Travel

• 25% (Preferred)

Work Location

• One Location

Dental Specialty

• Orthodontics

Company's website

• www.myorthodontistnc.com

Benefit Conditions

• Waiting period may apply
• Only full-time permanent employees eligible

Work Remotely

• No

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Wake Forest, North Carolina, United States