New Patient Access & Care Coordinator

University of Southern California; Glendale (CA); In loco; USD 34.000 - 55.000; Tempo pieno

Descrizione del lavoro

The University of Southern California is seeking an administrative coordinator to register patients, schedule appointments, process authorizations, and prepare medical records prior to new patient visits. You will assist with onboarding and ensure financial clearance for patients while coordinating with the clinic to maintain smooth flow.

You will gather data for process improvement, support outreach, and act as a liaison between USC and referring physicians.

Competenze

• Req High school or equivalent
• Pref Degree in related field
• Pref 2 years experience in acute care or ambulatory care setting
• Req Familiarity with Word processing, Microsoft Outlook
• Req Analytical and problem-solving skills including ability to analyze patient data from multiple systems
• Req Quality management skills including ability to identify quality metrics and tracking of complex regulatory requirements
• Pref Knowledge of medical terminology
• Pref Familiarity with GE Centricity Business, Cemer, PBAR and scheduling software

Mansioni

• Register, schedule appointments, authorizations, and request medical records prior to all new patient appointments
• Assists/coordinates patient appointments and follow up, focusing on the initial evaluation
• Admits and completes financial paperwork and financial clearance for new and existing potential patients
• Participates in clinic flow and efficiency data collection metrics and provides recommendations for process improvement
• Acts as liaison between USC and referring physicians by completing outreach activities and meeting with large referral sources
• Analyzes data to track key patient statistics and patient satisfaction
• Greets patients in a courteous and professional manner
• Assists patients to overcome barriers to care and coordinates translation services, financial assistance, and community resources

Conoscenze

Communication skills

Medical terminology

Insurance knowledge

Computer proficiency

Formazione

High school or equivalent

Degree in related field

Strumenti

Microsoft Outlook

Word processing

Descrizione del lavoro

The University of Southern California is seeking an administrative coordinator to register patients, schedule appointments, process authorizations, and prepare medical records prior to new patient visits. You will assist with onboarding and ensure financial clearance for patients while coordinating with the clinic to maintain smooth flow.

You will gather data for process improvement, support outreach, and act as a liaison between USC and referring physicians.