Patient Scheduling & Care Coordination Specialist

University of Southern California; Los Angeles (CA); On-site; USD 32,000 - 54,000; Full time

Job summary

University of Southern California seeks a Scheduling Coordinator to manage patient appointments, follow-ups, and surgeries within the clinic. You will coordinate testing, prepare charts, obtain authorizations, and ensure timely communication with radiology and other departments.

In addition to reception and clerical duties, you will monitor orders, assist with daily huddles, and support a patient-focused care environment in a busy hospital setting.

Qualifications

• High school diploma or equivalent required.
• Experience in health care setting preferred.
• Excellent customer service skills.
• Comfortable with computers and medical terminology.
• Bilingual skills preferred.
• Fire Life Safety Training (LA City) required within 30 days of hire.

Responsibilities

• Schedule patient appointments, follow-ups, and surgeries in the assigned unit.
• Obtain authorizations and pre-authorization for services.
• Verify charts, prepare patient records, and coordinate testing results.
• Communicate with radiology, anesthesia, and other departments to ensure complete orders.
• Provide courteous reception and clerical support while maintaining filing and inventory.

Skills

Customer service

Computer skills

Healthcare terminology

Schedules and coordination

Education

High school diploma or equivalent

Tools

Cerner

Powerchart

Outlook

Faxing

Job description

University of Southern California seeks a Scheduling Coordinator to manage patient appointments, follow-ups, and surgeries within the clinic. You will coordinate testing, prepare charts, obtain authorizations, and ensure timely communication with radiology and other departments.

In addition to reception and clerical duties, you will monitor orders, assist with daily huddles, and support a patient-focused care environment in a busy hospital setting.