New Home Sales Advisor

Sekisui House U.S., Inc.; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health & Wellness coverage

401(k) retirement plan

Paid time off & holidays

Life & disability insurance

Employee assistance program (EAP)

Homeownership & financing discounts

Pet insurance

Job summary

Sekisui House U.S., Inc. is seeking a dedicated sales representative to guide prospective buyers through the new home selection and purchase process at assigned communities.

You will coordinate with sales leadership, construction, design, marketing, and operations to stay current on products, timelines, and availability. You will lead community tours, present model homes, options, and respond to questions, while maintaining CRM records and supporting sales targets.

Qualifications

• Bachelor’s degree or equivalent experience in sales or related field.
• Minimum 2 years in home sales, customer service, or related field.
• Experience managing customer interactions and sales documentation.

Responsibilities

• Serve as a trusted advisor to prospective homebuyers, guiding them through the home selection and purchase process.
• Conduct community tours, demonstrate model homes, floorplans, and available options, and answer customer questions.
• Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Provide weekly updates to homeowners and Realtors on progress of their home purchase.
• Be part of a community team, ensuring that customer service is the top priority and take care of customer concerns.
• Conduct continued Competitive Market Analysis of competitors nearby – monitoring up to date pricing, incentives, options, and inventory levels.
• Monitor customer satisfaction, address post-sale concerns, and elevate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.
• Perform other duties as assigned

Skills

Communication

Customer service

CRM experience

Sales process

Team collaboration

Time management

Education

Bachelor’s degree or equivalent

Tools

CRM software

Contract management systems

Job description

Sekisui House U.S., Inc. is seeking a dedicated sales representative to guide prospective buyers through the new home selection and purchase process at assigned communities.

You will coordinate with sales leadership, construction, design, marketing, and operations to stay current on products, timelines, and availability. You will lead community tours, present model homes, options, and respond to questions, while maintaining CRM records and supporting sales targets.