Model Home Sales Assistant | Customer Experience

Sekisui House U.S., Inc.; Jacksonville (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Savings

Paid Time Off

Job summary

Sekisui House U.S., Inc. seeks a Community Sales Associate to support customer engagement, prepare sales materials, and keep CRM data accurate. This entry-level role offers exposure to model home operations, the sales process, and administrative support under supervision.

You will learn about local market dynamics, assist with tours, coordinate events, and collaborate with mortgage teams to provide a seamless buyer experience. A high school diploma and interest in customer service are preferred.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.
• Must have a Real Estate License
• Bachelor’s degree OR an equivalent combination of education and experience.
• Experience in retail sales, customer service, hospitality, or administrative support roles.
• Exposure to CRM systems or customer-tracking tools.
• General understanding of real estate or homebuilding concepts is helpful but not required.

Responsibilities

• Greet visitors and assist with initial customer interactions.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.

Skills

Communication skills

Customer service

Administrative tasks

CRM familiarity

Teamwork

Education

High school diploma or equivalent

Real Estate License (preferred)

Tools

CRM systems

Job description

Sekisui House U.S., Inc. seeks a Community Sales Associate to support customer engagement, prepare sales materials, and keep CRM data accurate. This entry-level role offers exposure to model home operations, the sales process, and administrative support under supervision.

You will learn about local market dynamics, assist with tours, coordinate events, and collaborate with mortgage teams to provide a seamless buyer experience. A high school diploma and interest in customer service are preferred.