New Center Launch & Training Expert

Fortidia US; Lakewood (CO); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Training & eLearning

Multicultural team

Comprehensive benefits

Job summary

Fortidia is seeking an Onboarding Partner - New Center Opening & Training Specialist to transform newly constructed retail locations into fully operational Print and Shipping Centers. This role partners with new franchise owners to ensure a successful launch through hands-on operational setup, equipment training, and business coaching.

The position balances extensive field travel supporting new center openings with headquarters-based responsibilities that include delivering owner training

Responsibilities

• Lead on-site setup and operational launch of new Print and Shipping Centers.
• Prepare locations for opening: equipment setup, system configuration, inventory stocking, merchandising, and workflow layout.
• Ensure all systems, equipment, and operational processes are functioning effectively prior to opening.
• Provide hands-on training for new owners and staff in: POS systems, cutting-sheet and wide-format printing equipment, finishing equipment and production workflow, financial operations and reporting.
• Build owner confidence and operational capability during the startup phase.
• Ensure new centers operate in accordance with corporate guidelines, brand standards, and safety requirements.
• Validate store layout, customer experience, merchandising, and production workflows align with brand expectations.
• Identify operational gaps and implement corrective actions prior to center opening.
• Deliver corporate training programs for new owners and operators.
• Provide feedback from field openings to improve onboarding materials and playbooks.
• Extensive Travel: Up to 75% travel within the United States to support new center openings.

Job description

Fortidia is seeking an Onboarding Partner - New Center Opening & Training Specialist to transform newly constructed retail locations into fully operational Print and Shipping Centers. This role partners with new franchise owners to ensure a successful launch through hands-on operational setup, equipment training, and business coaching.

The position balances extensive field travel supporting new center openings with headquarters-based responsibilities that include delivering owner training