Fulfillment Center Training Lead: Grow & Train

86 Repairs; Pendergrass (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Parts Town Pride

Quarterly profit-sharing bonus

Team member appreciation events

Volunteer opportunities

Casual dress code

On-demand pay options

Health insurance

401k/401k match

Employee assistance programs

Time away

Safety shoes reimbursement

Holiday pay

Overtime opportunities

Referral bonus

Forklift training

Free food

Job summary

Parts Town is seeking a Fulfillment Center Training Coordinator (Study Buddy) to design and deliver onboarding for new team members and become an expert on DC processes, collaborating with subject-matter experts to ensure a measurable training experience.

You will train new associates, provide feedback to DC leaders, and develop content with the Training Team, leveraging technology to train asynchronously with tracking and evaluation of knowledge retention.

Qualifications

• You have previously performed the duties of a Training Coordinator, Trainer, or educator on a team and have received rave reviews.
• You’re an all-star communicator and are fluent in English (Spanish preferred) (both written and verbal)
• You are proficient with MS Office (Outlook, Word, Excel, Power Point, and Publisher) - you consider yourself a wizard!
• You’re a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted
• You welcome opportunities to demonstrate adaptability, and you are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• Bonus, but not necessary: a degree in HR, training, education or knowledge of various Learning and Development methods or Adult Learning Theory. Double Bonus! You are familiar with Learning Management Systems!
• You’re an all-star communicator and are proficient in English (both written and verbal)
• You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted.

Responsibilities

• Train all new Fulfillment Center team members on the fundamentals of providing a top-notch experience to all customers! This includes systems, safety best practice, the Parts Town culture, basic part knowledge – anything needed to get up our new members and running
• Provide measurable and in-depth documented feedback to DC leaders and the Training Team throughout the training
• Collaborate with the Training Team to actively research curriculum and create content for new hires, continuing education training and train the trainer
• Partner with the Training Team to manage or create technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• Seek and gather information from management and the Training Team, team members and all FC zones regarding the effectiveness of completed training courses and constantly seek to improve
• Create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for FC team members as needed
• Schedule and conduct meetings with management to proactively identify new Parts Town specific processes in need of additional instruction (ex: ongoing training, retraining, safety or best practices)
• Take ownership of the new hire process including scheduling and communicating with new hires and management alike

Skills

Training coordination

Communication

MS Office

Project management

English fluency

Adaptability

Education

Degree in HR/training/education

Tools

Learning Management Systems

Job description

Parts Town is seeking a Fulfillment Center Training Coordinator (Study Buddy) to design and deliver onboarding for new team members and become an expert on DC processes, collaborating with subject-matter experts to ensure a measurable training experience.

You will train new associates, provide feedback to DC leaders, and develop content with the Training Team, leveraging technology to train asynchronously with tracking and evaluation of knowledge retention.