Neurosurgery Practice Coordinator

Mass General Brigham Incorporated; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition reimbursement

Discounted MBTA pass

403(b) retirement plan

Job summary

The Brigham and Women's Hospital, Inc. in Boston is seeking a Practice Assistant II for the Neurosurgery Tumor team. This onsite role supports patient care, coordinates appointments, and assists physicians in a fast-paced clinical environment.

You will schedule visits in Epic, verify demographics and insurance, and assist with billing and documentation while maintaining confidentiality. A patient-first mindset and strong communication are essential.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience, healthcare preferred.
• Proficient in Microsoft Office Suite and standard office tech.
• Strong communication, organizational, multitasking, and time management.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Serve as a key point of contact for patients, coordinating appointments and updates.
• Schedule visits, diagnostic testing, surgical procedures, and preoperative appointments in Epic.
• Coordinate surgical scheduling and ensure patient preparation.
• Verify demographics, insurance eligibility, referrals, and prior authorizations.
• Support billing, documentation, and workers' compensation processes.
• Provide admin support to physicians, including calendars, meetings, travel, reimbursements.
• Prepare patient charts and maintain confidential electronic records.
• Serve as an Epic resource for scheduling, registration, and billing.

Skills

Communication

Organization

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Brigham and Women's Hospital, Inc. in Boston is seeking a Practice Assistant II for the Neurosurgery Tumor team. This onsite role supports patient care, coordinates appointments, and assists physicians in a fast-paced clinical environment.

You will schedule visits in Epic, verify demographics and insurance, and assist with billing and documentation while maintaining confidentiality. A patient-first mindset and strong communication are essential.